These are just a few of the Direct Solutions we have provided our customers. How can we assist your firm?

Web Solutions:

• Challenge: Customer with 40 locations nationwide utilized multiple FTE’s to manage receipt and distribution of forms, envelopes, labels (MSDS) and stationary.
  Issues: Inventory control, cost distribution and service levels.
  Solution: TK Direct built a web site that resides on the client’s intranet site. Each location logs in and specifies items needed. Orders received by noon ship the same day. Inventory control and reporting provided with zero-stockouts as a result.
• Challenge: Mutual Fund Checkbook customer had a client based service need to place “Special or Rush” orders for their clients. We initially received fax requests but these were unreliable due to non-receipt or keystroke entry of an order. This transaction via fax was also unsecured.
  Solution: We built a web site with multi-level entry and approval processes built into the website. This site is also used for on-line query by transfer agents to track regular and special orders produced so customers can get order status immediately while on the phone.

Back-In-Business:

• Sadly, a great customer of ours went out of business. While they were liquidating equipment, they found a new business partner (a non-for profit agency serving the mentally handicapped) to manufacture their woven tablecloth products. They donated the warp and weaving looms and voila’, they were back in business! Their main problem; how will they build or rebuild their client base?
  Solution: TK Direct used their billing database and mailed a “Back-In Business” self mailer to all their old clients. If the client was interested, they would return a built in reply postcard to request a new Price list, sample swatches and Ad slick (4 color process printed on our equipment). There was a 50 percent response rate! We built the prospective data base and mailing list for the fulfillment mailing.

Check Distribution:

• A large Housing Authority outsourced their Section 8 payments to their payroll company. They did this for security on anti-fraud purposes and for quick turn-around time on the mailing. The problem was that the quick turn-around time for the payroll company was two to three days.
  Solution: TK Direct receives their file, personalizes the checkstock and mails the checks within 24 hours from our secured environment.